Supplier Identification

goKOHO GmbH

Brünebrede 58

48231 Warendorf

Germany

Phone: 015128937483

E-mail: info@gokoho.de

Managing Directors

Sabrina Ahrens, Katharina Rottkemper

Registered at Warendorf District Court, 1234

Value added tax registration number(s): DE355674549

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.

1. ACCESS DATA AND HOSTING

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, the amount of data transferred, and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offerings. This serves to protect our legitimate interests, which outweigh conflicting interests, in a correct presentation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to the site.

HOSTING

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website will be processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the USA and other countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard contractual clauses of the European Commission.

Our service providers are located and/or use servers in the following countries for which the European Commission has issued a decision determining an adequate level of data protection: Canada

2. DATA PROCESSING FOR CONTRACT FULFILLMENT AND CONTACTING US

2.1 DATA PROCESSING FOR CONTRACT FULFILLMENT

For the purpose of contract fulfillment in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract fulfillment and cannot send the order without it. Which data is collected is evident from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

DATA TRANSFER FOR AGE VERIFICATION

If your order includes goods whose sale is subject to age restrictions, we ensure that the customer has reached the required minimum age by using a reliable procedure that includes personal identity and age verification. For this purpose, the SCHUFA IdentitätsCheck is used on our website. This service is operated by SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany (hereinafter: SCHUFA).
To ensure the required minimum age, individual personal data (e.g., name, address, and date of birth) are transmitted to SCHUFA Holding AG. A so-called identity check with Q-Bit is then carried out, which has been positively evaluated by the Commission for Youth Media Protection (KJM) for age verification. The data transfer to SCHUFA serves, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, to protect our legitimate interests, which outweigh conflicting interests, in ensuring an offering compliant with youth protection law and complying with legal provisions on youth protection. No credit check takes place in this regard.

2.2 CUSTOMER ACCOUNT

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for future orders on our website. You can delete your customer account at any time either by sending a message to the contact option described in this privacy policy or by using a dedicated function in the customer account. After deleting your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

2.3 CONTACTING US

In the context of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR when you voluntarily provide them to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. Which data is collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

3. DATA PROCESSING FOR SHIPPING PURPOSES

For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

If you have given us your express consent during or after your order, we will, based on this, transmit your email address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or arrangement.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we cooperate with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we transmit the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for payment processing. This serves to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

We may pass on further data to our service providers, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, to protect our legitimate interests, which outweigh conflicting interests, in protecting ourselves against fraud and in efficient payment management.

4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES

Klarna Direct Debit, Purchase on account via Klarna
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] may be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time with Klarna.

5. ADVERTISING BY EMAIL

5.1 EMAIL NEWSLETTER WITH SUBSCRIPTION

If you subscribe to our newsletter, we use the data required for this or separately provided by you to send you our email newsletter regularly based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

5.2 EMAIL NEWSLETTER WITHOUT SUBSCRIPTION AND YOUR RIGHT TO OBJECT

If we receive your email address in connection with the sale of a good or service and you have not objected to this, we reserve the right to send you regular offers for similar products from our range, which you have already purchased, by email based on Section 7 (3) UWG. This serves to protect our legitimate interests, which outweigh conflicting interests, in addressing our customers for advertising purposes.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a dedicated link in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

5.3 NEWSLETTER DISPATCH

The newsletter may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the USA and other countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard contractual clauses of the European Commission.

6. COOKIES AND OTHER TECHNOLOGIES

6.1 GENERAL INFORMATION

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the content of the shopping cart) are collected and processed. This serves to protect our legitimate interests, which outweigh conflicting interests, in an optimized presentation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. We may also use technologies that are not individually listed in this privacy policy. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access this by clicking on the fingerprint button in the lower right or left corner of the page.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ [https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=en&hlrm=en] / Firefox™ [https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/en/latest/web-preferences/#cookies]

Insofar as you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If cookies are not accepted, the functionality of our website may be limited.

6.2 USE OF USERCENTRICS CONSENT MANAGEMENT PLATFORM TO MANAGE CONSENTS

On our website, we use the Usercentrics Consent Management Platform [https://usercentrics.com/en/] ("Usercentrics") to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation in accordance with Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offering of Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. For questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") described below. The information about your use of our website automatically collected by Google technologies is usually transferred to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be truncated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded between jointly responsible parties in accordance with Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information about your use of our website) is automatically collected and stored using Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other Google data. Data processing is carried out on the basis of an agreement on commissioned processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access and then use the data collected and processed by Google Analytics to improve Google services. Data sharing with Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User-ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

We also use the extended function of Google Analytics Google Optimize for creating and carrying out tests.

For web analysis, the extended function of Google Analytics Google Signals enables so-called "cross-device tracking". If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your usage behavior (especially the cross-device user numbers), even if you change your end device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extended function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when visiting other websites. Google will use this information to compile reports on website activities and to provide other services related to website usage.

GOOGLE ADSENSE

Our website markets space for third-party ads via Google AdSense. These ads are displayed to you at various places on this website. The so-called DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and the automatic assignment of a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

GOOGLE ADS

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website via an advertisement from Google Ads. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

USE OF FACEBOOK PIXEL

We use the Facebook Pixel within the framework of the technologies described below by Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/]., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. Within the scope of the so-called extended data matching, information for matching purposes is also collected and stored in hashed form, with which individuals can be identified (e.g., names, email addresses, and phone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognized when visiting other websites by means of a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook technologies is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. If the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in Facebook's privacy policy [https://de-de.facebook.com/policy.php].

FACEBOOK ANALYTICS

FACEBOOK ADS

Within the framework of Facebook Analytics, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is carried out on the basis of an agreement on commissioned processing by Facebook. Its analysis serves the optimal presentation and marketing of our website.

We advertise this website on Facebook and other platforms via Facebook Ads. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of ads to individual users. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this.

Based on the statistics on visitor activities on our website created via Facebook Pixel, we carry out group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. Within the framework of the extended data matching (see above) that takes place to determine the respective target group, Facebook acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. Data processing is carried out on the basis of an agreement on commissioned processing by Facebook.

8. SOCIAL MEDIA

OUR ONLINE PRESENCE ON FACEBOOK, TWITTER, INSTAGRAM

If you have given your consent to the respective social media provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as contact options and your rights and setting options for protecting your privacy, please refer to the providers' privacy notices linked below. If you still need help with this, you can contact us.

Facebook [https://www.facebook.com/about/privacy/] is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Facebook automatically collected by Facebook Ireland is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing within the scope of visiting a Facebook Fanpage is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Twitter [https://twitter.com/de/privacy] is an offer of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information about your use of our online presence on Twitter automatically collected by Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram [https://help.instagram.com/519522125107875] is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Instagram automatically collected by Facebook Ireland is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing within the scope of visiting an Instagram Fanpage is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

9. CONTACT OPTIONS AND YOUR RIGHTS

9.1 YOUR RIGHTS

As a data subject, you have the following rights:

* in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
* in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is
* for the exercise of the right to freedom of expression and information;
* for compliance with a legal obligation;
* for reasons of public interest, or
* for the establishment, exercise or defense of legal claims;
* in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
* the accuracy of the data is disputed by you;
* the processing is unlawful, but you object to its deletion;
* we no longer need the data, but you need them for the establishment, exercise or defense of legal claims, or
* you have objected to the processing in accordance with Art. 21 GDPR;
* in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another controller;
* in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests that prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

9.2 CONTACT OPTIONS

For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.